About the Role
You will ensure production reliability and runbooks, partnering with the Platform Engineering team to implement reliability guardrails to meet uptime and SLA requirements on AWS. You will own deployment pipelines and code management on GitHub. You will lead rapid-response troubleshooting during production incidents and conduct blameless postmortems to improve systems. You will implement advanced monitoring, logging, and alerting to proactively detect and mitigate issues. You will act as a technical bridge between US operations and international engineering hubs, coordinating across time zones with bilingual communication.
Requirements
- Experience deploying and operating applications on AWS with mastery of GitHub workflows and actions.
- Strong monitoring tools, log management, and scripting skills for quick triaging and troubleshooting.
- Ownership and transparency; highly responsive and communicative with end-to-end responsibility for production health.
- High psychological resilience; able to stay positive and focused during high-stakes incidents.
- Fluency in Mandarin and English for effective cross-border collaboration.
Responsibilities
- Partner with the Platform Engineering team to implement reliability guardrails, ensuring applications running on AWS meet uptime and SLA requirements.
- Own the deployment pipelines and code management practices extensively via GitHub.
- Lead rapid-response troubleshooting during production incidents; conduct blameless post-mortems to continuously harden our systems.
- Implement advanced monitoring, logging, and alerting systems to proactively detect and mitigate system anomalies.
- Act as a key technical bridge between US operations and international engineering hubs, leveraging bilingual communication to streamline complex technical alignment.
Benefits
- Competitive packages aligned with California market standards
- Lead a dynamic and innovative team in a very rapidly growing company
- Collaborative, inclusive environment where your contributions are recognized and valued