About the Role
As a Credit Business Analyst Growth you will own a portion of the growth strategy for credit cards. You will collaborate with the credit product and operations teams to execute strategies that grow the card customer base. This role is based in the Menlo Park, CA New York, NY or Washington, DC offices, with in person attendance required at least 3 days per week. You will leverage data and customer insights to inform decisions and drive measurable outcomes. Your work will emphasize clear communication and proactive problem solving to accelerate progress and deliver customer focused financial solutions.
Requirements
- Strong quantitative analytical skills
- 3-5 years of experience building and leading acquisition and growth initiatives for credit card or other lending products
- Hands on experience with SQL R or Python specifically Pandas Scikit learn etc
- Experience growing and scaling credit card programs is a plus
- Strong communication skills and the ability to simplify complex programs to focus on key areas of improvement
- Experience with experimentation including test design reading results and communicating insights to guide decisions
- Demonstrated ability to collaborate with partners across Product Engineering Data Science Legal and Compliance
- Bachelor’s or Master’s degree in Computer Science Engineering Information Systems Analytics Mathematics Physics Applied Sciences or a related field
Responsibilities
- Design initiatives that expand the credit card business using data technology and customer focused thinking
- Collaborate with partners across product operations and engineering to build and run campaigns that drive high response rates for the credit card product
- Use Net Present Value models to design a growth strategy that delivers a resilient mix of customers to the card program
- Propose novel solutions and gather data independently to solve complex problems
- Oversee build and monitor marketing campaigns using feedback loops to continuously improve performance
- Communicate clearly and effectively with senior leadership product managers and engineering partners tailoring content to the audience and ensuring alignment
Benefits
- Challenging high impact work to grow your career
- Performance driven compensation with multipliers for outsized impact bonus programs equity ownership and 401k matching
- Top Tier benefits to fuel your work including 100% paid health insurance for employees with 90% coverage for dependents
- Access to the best AI tools on the market and continuous AI skill building for every employee technical or not
- Lifestyle wallet a highly flexible benefits spending account for wellness learning and more
- Employer paid life and disability insurance fertility benefits and mental health benefits
- Time off to recharge including company holidays paid time off sick time parental leave and more
- Exceptional office experience with catered meals events and comfortable workspaces