Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will help enterprise customers get the most from a voice AI platform by partnering with account executives, supporting technical customer contacts, architecting tailored solutions, creating demonstrations, developing enablement resources, building self-service tools and documentation, and turning common integration patterns into scalable product features.
Requirements
- Passion for AI, technology and ElevenLabs products.
- Interest in working directly with customers on technical problems.
- Ability to identify patterns that can be standardized and scaled.
- Empathy for customers, sales and product teams.
- Strong technical background in solution integration architecture.
- Experience working with customers, including through student clubs or side projects.
- Proficiency in Python.
- Understanding of software development and software architecture.
- Understanding of common integration patterns.
- Excellent communication skills adaptable to different audiences.
- Fluency in English and Arabic.
- Understanding of regional and cultural nuances in Saudi Arabia.
Responsibilities
- Collaborate with Account Executives to improve the technical sales process.
- Work with customer and prospective customer technical contacts to provide support and architect solutions.
- Create technical demonstrations that communicate product value.
- Create technical enablement resources for sales teams.
- Build self-service tools and documentation for customers.
- Identify common integration patterns or features for productization.
- Work with product teams to turn integration patterns into product features.
Benefits
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend.
- Annual company offsite.
- Monthly co-working stipend for employees not near a main hub.