Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will investigate fraud-alert patterns and complex escalations, translate financial-crime requirements into operational practice, and represent the function in compliance discussions. You will validate alert migrations, coordinate with subject-matter experts, and use transaction-monitoring, data-analysis, and AI tools to strengthen fraud controls and workflows.
Requirements
- 2-3 years of experience in investigations, complex case handling, operational analytics, or similar
- Analytical and technical problem-solving
- Ability to work independently on open-ended escalations
- Communication with non-technical stakeholders, compliance officers, and MLROs
- Transaction monitoring
- Data analysis
- AI tools
- Fraud and financial-crime knowledge
Responsibilities
- Monitor daily fraud-alert volumes and investigate spikes or unusual patterns
- Handle difficult escalations that first-line agents cannot resolve
- Translate financial-crime specifications and requirements into working practice
- Represent the team in global AMLCO syncs and escalate unresolved procedural questions
- Validate fraud-alert triggering during the Optimized-to-back-office migration
- Act as a point of contact for stakeholder meetings and requirement discussions
- Coordinate with AML, crypto, and card-fraud subject-matter experts on overlapping alert ownership