About us
Bitget is one of the world's leading digital assets ecosystems. With over 120 million registered users, Bitget has one of the most comprehensive suites of blockchain products and services available via bitget.com. Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions. We are one of the fastest growing companies in the digital asset sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of digital currency, then look no further than Bitget!
What you'll do
Performance Management & Target Achievement
- Fully responsible for achieving the team’s overall performance metrics (e.g., trading volume/value, number of new clients, commission revenue, customer satisfaction, etc.)
- Monitor key business data, conduct in-depth analysis, promptly identify issues, and develop improvement measures
- Optimize business processes and sales strategies to enhance per capita productivity and operational efficiency
Strategic Planning & Business Development
- Develop and execute the broker team’s mid- to long-term business strategy, quarterly business plans, and OKR breakdowns, ensuring alignment with the company’s overall strategy
- Conduct in-depth analysis of market dynamics, industry trends, and competitors to identify opportunities and expand new business channels and client resources
- Drive the implementation of innovative business models and products/services to strengthen the team’s market competitiveness
Client Relationship & Service Quality
- Ensure the delivery of professional, efficient, and compliant customer service to improve customer satisfaction and loyalty
- Handle major client complaints and complex issues to maintain the company’s brand reputation
Cross-Department Collaboration
- Work closely with product, risk control, compliance, spot/derivatives business, technology, and marketing teams to ensure smooth business operations and drive cross-functional project execution
- Effectively coordinate resources and resolve obstacles encountered during business development
What you'll need
- Strong sense of responsibility and professional ethics; honest, trustworthy, and aligned with company values
- Results-driven with a strong sense of goals and ability to perform under pressure
- Proactive, with innovative thinking and strong problem-solving skills
- Strong learning ability and adaptability to respond quickly to market changes
- Excellent communication, interpersonal, and conflict resolution skills
- Sharp market insight, strong business negotiation skills, and business development capabilities
- Bachelor’s degree or above; majors in finance, economics, management, marketing, or related fields preferred
- Fluent in both Chinese and English; additional languages are a plus
- Solid understanding with at least 3+ years of experience in institutional operations at an exchange
Why Bitget?
Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchanges We are a global company with staff members from over 50 different countries and regions We are growing and looking for world-class ambitious talents to help us continue this journey We have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframe We offer competitive salaries and benefits Blockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it! If you are ambitious and believe that digital assets could be the next financial and technological revolution, please apply!
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