About us
Bitget Wallet is the non-custodial crypto wallet designed to make crypto simple and secure for everyone. With over 80 million users, we bring together a full suite of crypto services, including swaps, market insights, staking, rewards, DApp exploration, and payment solutions. Supporting 130+ blockchains and millions of tokens, Bitget Wallet enables seamless multi-chain trading across hundreds of DEXs and cross-chain bridges. Backed by a $300+ million user protection fund, it ensures the highest level of security for users' assets.
What you'll do
- Lead the end-to-end product lifecycle for Web3 spend/ OTC products including virtual and physical spend/ OTC , card issuance, binding, payments, and user experience optimization.
- Deeply understand the Visa and MasterCard network, including integration processes, settlement flows, security, and compliance requirements.
- Collaborate with compliance and risk teams to design and refine KYC processes, ensuring adherence to regulatory requirements across different regions.
- Work closely with growth and marketing teams to develop and execute user acquisition, activation, and retention strategies for card users.
- Manage partnerships and integrations with issuing spend/ OTC , banks, card networks (Visa/MasterCard), and payment processors to ensure operational excellence.
- Analyze product and user data to drive continuous improvements in product experience and business metrics.
- Explore and drive innovation in Web3-native use cases for spend/ OTC , such as on-chain top-ups, NFT-linked cards, and decentralized identity integrations.
What you'll need
- 3+ years of experience in fintech, payments, or internet product management; hands-on experience with spend/ OTC products is a strong plus.
- Solid understanding of Visa/MasterCard payment rails, clearing & settlement, and card lifecycle management.
- Familiar with KYC/KYT processes, AML standards, and regulatory frameworks in regions.
- Good understanding of Web3 ecosystems, including wallets (e.g., MetaMask, Bitget Wallet), on-chain transactions, and basic blockchain concepts.
- Proven experience in driving user growth with structured product methodologies.
- Strong analytical, communication, and cross-functional collaboration skills.
- Fluent in English; able to manage international partners and teams.
- Bonus: Direct experience working on a Web3 spend/ OTC product (e.g。 Crypto.com Card, Bitget U Card, etc.).
工作职责
- 全面负责 Web3 spend/ OTC 产品的端到端生命周期管理，包括虚拟卡和实体卡的发行、绑定、支付，以及用户体验优化。
- 深入了解 Visa 和 MasterCard 网络，包括对接流程、清算流程、安全性与合规性要求。
- 与合规和风控团队合作，设计并优化 KYC 流程，确保在不同地区符合监管要求。
- 与增长和市场团队紧密合作，制定并执行卡片用户的获客、激活和留存策略。
- 管理与发卡银行、spend/ OTC 以及支付处理方的合作与集成，确保卓越的运营表现。
- 分析产品与用户数据，推动产品体验和业务指标的持续改进。
- 探索并推动 Web3 原生卡片的创新应用场景，例如链上充值、NFT 绑定卡、去中心化身份集成等。
任职要求
- 3 年以上金融科技、支付或互联网产品管理经验；有虚拟/实体卡产品实操经验者优先。
- 扎实理解 Visa/MasterCard 支付网络、清算与结算流程，以及卡生命周期管理。
- 熟悉 KYC/KYT 流程、反洗钱（AML）标准及新加坡、欧盟等地区的监管框架。
- 对 Web3 生态有良好理解，包括钱包（如 MetaMask、Bitget Wallet）、链上交易以及基础区块链概念。
- 具备通过结构化产品方法论驱动用户增长的经验。
- 拥有较强的数据分析、沟通能力和跨团队协作能力。
- 英语流利，能够管理国际合作伙伴和团队。
- 加分项：具备 Web3 卡产品的直接工作经验 spend/ OTC （如 Crypto.com Card、Bitget U Card 等）。
If you are ambitious and believe that digital assets could be the next financial and technological revolution, please apply!
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