About us
Bitget is the world's largest Universal Exchange (UEX), serving over 125 million users and offering access to over 2M crypto tokens, 100+ tokenized stocks, ETFs, commodities, FX, and precious metals such as gold. The ecosystem is committed to helping users trade smarter with its AI agent, which co-pilots trade execution.
Bitget is driving crypto adoption through strategic partnerships with LALIGA and MotoGP™. Aligned with its global impact strategy, Bitget has joined hands with UNICEF to support blockchain education for 1.1 million people by 2027. Bitget currently leads in the tokenized TradFi market, providing the industry's lowest fees and highest liquidity across 150 regions worldwide.
What You’ll Do
- Manage and grow relationships with VIP, institutional, and high-net-worth clients on the Bitget platform.
- Act as the main point of contact for VIP users, providing timely support, market updates, and platform guidance.
- Develop and execute client acquisition and retention strategies to increase trading volume and user engagement.
- Identify client needs and provide tailored solutions related to spot trading, futures trading, copy trading, staking, and other Bitget products.
- Work closely with internal teams such as product, operations, marketing, compliance, and customer support to improve the VIP client experience.
- Monitor client trading activity, feedback, and market trends to identify business opportunities.
- Assist VIP clients with onboarding, KYC/KYB processes, account setup, API access, fee structure, and trading-related inquiries.
- Promote Bitget’s VIP programs, campaigns, events, and institutional services.
- Maintain strong knowledge of cryptocurrency markets, exchange products, derivatives, and competitor offerings.
- Represent Bitget at industry events, conferences, networking sessions, and client meetings.
- Ensure all client interactions comply with company policies, regulatory requirements, and risk management standards.
- Prepare regular reports on client activity, sales pipeline, revenue growth, and relationship management performance.
What You’ll Need
- Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field is preferred.
- Proven experience in relationship management, business development, sales, or account management, preferably in cryptocurrency, fintech, banking, brokerage, or financial services.
- Strong understanding of crypto trading, spot markets, futures, derivatives, exchange operations, and blockchain industry trends.
- Existing network of crypto traders, institutional clients, market makers, brokers, or high-net-worth individuals is a strong advantage.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to build long-term client relationships and handle VIP clients professionally.
- Strong sales mindset with the ability to meet trading volume, revenue, and client growth targets.
- Familiarity with VIP fee structures, liquidity solutions, API trading, and institutional trading needs is beneficial.
- Self-motivated, target-driven, and able to work independently in a fast-paced environment.
- Strong analytical skills with the ability to track client behavior and identify growth opportunities.
- Native Spanish and fluent English is required; additional languages such as Portuguese, are a plus.
- Comfortable working remotely or across different time zones if required.
- Passion for cryptocurrency, Web3, and digital asset markets.
Why Bitget?
- Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchanges
- We are a global company with staff members from over 50 different countries and regions
- We are growing and looking for world-class ambitious talents to help us continue this journey
- We have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframe
- We offer competitive salaries and benefits
- Blockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it!
If you are ambitious and believe that digital assets could be the next financial and technological revolution, please apply!For more information regarding candidates' personal data processing, please refer to Bitget Candidate Privacy Notice.