Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own planning, capacity models, reporting, and business reviews for forward deployed engineering. You will shape engagement economics and partner delivery, design organizational plans, lead cross-functional decisions, and automate models, dashboards, and workflows with Claude.
Requirements
- Strategy and operations, business operations, strategic finance, or consulting experience
- Experience working with professional services, implementation, solutions engineering, or forward deployed teams
- Services business economics knowledge, including utilization, staffing mix, rates, backlog, and margin
- Capacity and staffing modeling
- SQL
- Planning cycle and business review experience
- Senior stakeholder influence
- AI tool experience
Responsibilities
- Build annual and quarterly headcount, capacity, utilization, and engagement plans
- Build demand, capacity, and staffing models for hiring and prioritization decisions
- Lead monthly and quarterly business reviews and own KPI scorecards
- Build automated reporting for engagement, staffing, and outcome data
- Partner on engagement pricing, packaging, discounts, contracts, and portfolio economics
- Build plans and economics for delivery-partner work
- Design roles, manager spans, and headcount allocation
- Lead cross-functional projects from problem definition through decision and process implementation
- Use Claude Code and agents to automate models, dashboards, and workflows
Benefits
- Optional equity donation matching
- Generous vacation
- Parental leave
- Flexible working hours