Persian Customer Service Agent

1、Be responsible for receiving users’ inquiries and answering concerns through online chat service system. 2、Be agile to send feedback of users’ problems, do a good job of collecting and organizing problems.

With customer service working experience is preferred. 3、Have strong business sensitivity, be able to master the basic business after training.

With Cryptocurrency related knowledge and experience is preferred. 4、Be thoughtful about daily work and good at finding obstacle points in users’ experience, digging users’ needs, and promoting problem solution and processing optimization. 5、Be adaptive to day or night shifts. 2 shifts a day Day: 9AM-9PM Night: 9PM-9AM 1、At least 2 years of customer service experience, at least 1 year of experience in the exchange industry 2、Fluent in English and Persian writing, speaking fluency is a plus 3、Patient and careful, can have a good sense of service 4、Strong understanding ability, quickly know the user's needs